Refund policy

Return Window:
Unfortunately, we do not accept any return or refund requests after the order has been shipped.

Eligibility for Return:

.   Due to the nature of our products and limited drops, due to the custom nature of our products, we generally do not accept returns or refunds once an order has shipped. However, if you receive a defective or incorrect item, we will be happy to replace it.

.   No exchanges, returns, or refunds will be issued once an order has been processed and dispatched.

.   Please make sure to check your order details carefully before checkout.

Need Help?
If you received a defective or incorrect item, please contact our customer service within 48 hours of receiving your order via WhatsApp or email :
📱 +60182722181 OR support@otakufan.store